Terms of Sale
ACCEPTANCE OF THE ORDER
The contract comes into existence when the order has been accepted by us. Receipt of the order, via our web site does not constitute acceptance of an order.

RIGHT TO CANCEL
You have the right to cancel the order up to 7 days before the planned delivery date.
Please note: If the order has been processed, and we are unable to cancel it, the return costs are at your own expense; 20 up to 10kg and 50 pence per kg thereafter.

WRONG DELIVERY ADDRESS
If you provide us with the wrong delivery address and the goods are signed for by another party aoakes.co.uk cannot be held responsible for any loss incurred.

RETURNS
Every item is checked before leaving our warehouse, however, if a manufacturing fault is found, the goods may be returned at our expense, within 7 days of receipt of the goods, and a full refund or replacement will be given.

If there is another reason for returning the goods, a refund will only be given if the item is returned in the condition it was sent out, minus the cost of the carriage that had been charged to us, plus a 25% re-stocking fee, unless otherwise agreed or stated.

The cost of returning the item will be borne by the sender unless otherwise agreed or stated.

Returns should be posted to:
A Oakes Limited
Oakend House
174-180 Vicarage Road
Oldbury
West Midlands
B68 8JB


Please enclose your contact details and order number with the item

SPECIFICATIONS WEIGHTS AND SIZES
We reserve the right to alter specifications without prior notice. All sizes and colours are given as a guide only and are approximate, due to the limitations of photography. All goods are subject to availability. If the product is not in stock you will be notified of the planned delivery date

COPYRIGHT AND TRADEMARKS
All site design, text and graphics are copyright of A Oakes LTD.

ALL RIGHTS RESERVED
0121 552 1684
Oldbury Shop Opening Times.
Mon-Sat 9:00 - 5:30
Wed 9:00 - 12:30.
Closed Sunday and Bank Holidays
OLDBURY SHOP
01384 255 600
DUDLEY SHOP
Dudley Shop Opening Times.

Mon-Sat 9:15 - 5:15
Wed 9:30 - 1pm
Thur 9:30 - 5:15
Closed Sunday and Bank Holidays